CRM
Customer service, satisfaction, and retention are critical to
continued revenue growth. That's why so many companies are
using Customer Relationship Management (CRM) solutions to
improve internal communications, increase customer
satisfaction, and boost sales revenues.
Linking front-office
Sage SalesLogix and ACT! to a back-
office Sage MAS 90 or Sage MAS 200 accounting and business
management system enables real-time access to customer
data-anytime, anywhere.
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Front Office Powered by ACT!
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It's no surprise that ACT! by
Sage is the contact management software preferred by small and
medium-sized companies and more than 3 million business
professionals worldwide. At least not when you take a closer
look at what ACT! does for you.
Linking ACT! contact management software to your
Sage MAS 90 or
Sage MAS
200 system can be a significant benefit to your customer
service and sales performance. ACT! puts essential customer
information at your fingertips quickly, allowing you to more
effectively build long-lasting customer relationships. Keeping
a history of every conversation and activity, recalling
meeting notes for every customer and accessing customer Web
sites with a single click are just a few examples of the
insightful data you can leverage in your business
relationships. By enabling this information, you can achieve
increased sales and customer loyalty.
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Sage SalesLogix Marketing
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Sage
SalesLogix Marketing provides
full-scale marketing campaign management and sophisticated
analytical tools designed to identify your most profitable
customers and shorten your sales cycle. Capturing rich, timely
data from customer interactions across your organization
allows you to develop and execute meaningful marketing
programs that drive results.
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Sage SalesLogix Sales
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Sage
SalesLogix Sales provides the
tools and resources needed to effectively manage all aspects
of the sales cycle and increases team sales performance. It’s
a single repository for the customer information captured
across your entire organization that enables you to access
account and contact information, track opportunities from lead
through close, manage team calendars and activities, forecast
revenue, and report on sales activities and effectiveness.
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Sage SalesLogix Support
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Sage
SalesLogix Support provides the
advanced issue tracking and resolution tools as well as access
to relevant customer data – including products purchased,
ticket and defect history, and maintenance contract status –
needed to maximize the effectiveness of each interaction with
your customers.
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